Shipping Policy

Thank you for shopping with us! We aim to process and deliver your order as quickly and smoothly as possible.

Order Processing

All orders are typically processed and dispatched within 1–2 business days after your order has been placed.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Shipping Times

After dispatch, orders generally arrive within 7–12 business days.

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs processing, and other circumstances outside of our control.

Estimated total delivery time: 8–14 business days, including processing and shipping.

Tracking Your Order

Once your order has been dispatched, you may receive tracking information so you can follow your package’s progress.

Please allow some time for tracking information to update after your order has been dispatched.

Delays

While we do our best to ensure your order arrives within the estimated timeframe, occasional delays can occur due to circumstances beyond our control, including:

  • Customs clearance
  • Shipping carrier delays
  • Severe weather
  • Public holidays
  • Incorrect or incomplete shipping information
  • Other unforeseen delivery issues

If your order has not arrived after the estimated delivery timeframe, please contact our customer support team and we’ll be happy to assist you.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order. If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned to the sender.

We may not be able to change the shipping address once an order has been dispatched.

Customs & Import Fees

Depending on your country, your order may be subject to customs duties, taxes, or other import fees. Any such charges are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team. We’re always happy to help.

Thank you for choosing us!